If you are contacting us regarding an order then please include your order number in any communication:
Our emails are monitored Monday - Friday 10am till 5pm.
Our retail helpline is monitored Monday - Friday 10am till 5pm. Please note that this is a helpline only, you cannot purchase goods over the phone. During busy periods you may be held in a queue, during these times please send an email and one of the retail team will pick this up and come back to you.
Tel: 01473 400501
Both emails and the phone lines are not monitored at weekends or on Bank Holidays.